Overview of the Main Types of Business Phone Systems
Communication is one of the important aspects of business. Without proper communication, your business can miss many sales opportunities. For this reason, it’s important to have an effective communications system.
There are a number of business phone systems you can go for. The needs of your business should guide you when buying a business phone system. For instance, confirm the specific features you would prefer the business phones system to have. You should also consider your budget to know whether a particular system will be right for you. Before buying any phone system, you should check its pros and cons.
Majority of business phone systems can be categorized into three: VoIP phone systems, traditional phone systems and virtual phone systems.
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Overview of VoIP Phones
Most businesses are choosing VoIP phone systems over the traditional ones. VoIP phones are getting popular due to various reasons. For example, VoIP systems are cheaper to install and maintain. Apart from this, VoIP phones have various advanced features and offer superior sound quality. While there are many advantages of using VoIP phones, there are some downsides you should know about. For example, the systems use the internet to transmit voice data. Therefore, your internet connection needs to be strong for you to enjoy quality sound from VoIP phones.
Lessons Learned About Options
When it comes to buying VoIP phones, you can either buy a hosted or an on-premise system. With an on-premise system, you have to buy the necessary hardware and software required for the phone system and get them installed at your location. It can be quite expensive to buy the necessary infrastructure. Apart from this, you will be in charge or upgrading or maintaining the infrastructure. The best thing with on-premise VoIP system is that you will have total control of the system after installation. The cost of communication will also significantly go down. Majority of big companies opt to install on-premise systems.
A hosted solution is recommended for startups and small businesses. This solution is cheaper than an on-premise option since you don’t have to purchase and set up any infrastructure. The service provider will set up the infrastructure and maintain it. With a hosted business phone system, you will have to pay the communications providers a monthly fee. Most providers offer communication packages that have different features. Depending with the needs of your business, you can upgrade or downgrade the packages at any time.
Phone Systems Using Virtual Technology
You can also opt for a virtual business phone system. With this system, you will not set up any communication mechanism. Instead, you will buy a number to be used for your business. Any calls made to the phone number will be routed to a mobile phone number you designate.